Other options include voice messages, volume controls, and the option to select either speakerphones or a headset as your primary listening device. On the first tab you can find a large dial pad with the option to type a number and start a call, or you can select a number from your contacts list. Everything is where you would expect it to be and works as it should. The same goes for the user interface design, it is simple and not overly complicated. The look of the app is sleek and modern, and has an overall nice aesthetic. You don’t have to worry about adding accounts or fiddling with the configuration anymore, and you can start making your first calls. When you first open the Bria app, it’s all set up. The software is all set up and ready for action by the time you install the Bria app and log into it. I also appreciated that you have to connect your VoIP service during your account setup. I’m sure it would be appreciated by every beginner who has never set up a softphone before. The guide proved to be very helpful along the way, and should be a part of every softphone software. The installation and implementation process was fairly simple and fast. Bria directly integrated 12 VoIP service providers into the initial setup, so connecting them took a few moments. Next, I had to set up a voice account, enter my login, and finally download the app. Once I provided my details, I was welcomed to my account with a simple message telling me what to do next. It takes just a couple of minutes to complete, and the website didn’t force me to select any payment method or add credit card information. I selected the Bria Solo trial for the purpose of this review. I started by making a trial version first. The process starts with creating a new account at the Bria website. Bria can be very versatile which makes it excellent for single users, teams or even entire companies. It offers a sleek user interface with useful features, and even something extra for users who are willing to spend more money. This is because it is the "best quality" CODEC that can be negotiated.Bria, previously known as X-Lite, is an easy-to-use softphone software suitable for users who want to get slightly more functionality. So, as long as you have the G722 CODEC enabled in the Call Manager service parameter, have enabled G.722 advertisement in the Enterprise Parameters, and have phones that are allowed to advertise G.722 - then you will find that two G722-capable phones that are talking to each other in a G.711 region will actually use G.722. Now, G.722 has the same bandwidth requirements that G.711 has. When this CODEC is specified and the inter-region Link Loss Type is set to “lossy” the iLBC CODEC is forced. This setting identifies the best quality (highest bandwidth) CODEC that can be negotiated. The CODEC setting for a region or inter-region communication does not specify the exact CODEC that will be chosen. From the CUCM/Region perspective, CODEC selection is derived from the intersection of CODECs supported by all entities involved in the media stream. This gets into that "choose the best" discussion I had in my original follow up. This assumes you decide to invest money into supporting the Counterpath product that you enjoy using and purchase the X-Lite pro.Īctually, you won't need to create a new region for G.722 CODEC, your G.711 regions will support this (assuming you have CM service params and enterprise params set to the defaults). Not sure how this plays with X-Lite as a client, but it may mean you will need to set a preference on CODEC choices. Also, with respect to SIP trunks, CUCM relies on the CODEC preferences in the SDP provided by the SIP-UA. It doesn't have an immediate impact on your scenario, but it is something to keep in mind. It is a subtle difference, but a difference nonetheless. Keep in mind that when CUCM refers to the audio CODEC they really mean the "best CODEC" not the "only CODEC supported". You only other alternative is to put X-Lite in a special device pool which has a special region that allows inter-region use of the G.711 CODEC. If you go with the X-Lite pro, you can get the G.729 CODEC supported in the client and then you should be able complete your calls successfully. In other words, your calls are failing for the reasons you have already identified. Because you have configured your inter-region voice CODEC to use G.729, the phones in the different regions will be unable to stand up the media stream.
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